Receive referrals and assess eligibility of potential clients. Refer to Coordinated Housing Access screening for alternative programs if necessary.

Obtain documentation, collect required data and complete the intake paperwork for eligible clients.

Provide trauma-informed, strengths-based case management and Housing First approach to address housing needs and facilitate connection to additional resources on a case-by-case basis.

Coordinate with clients, landlords, and community partners to facilitate the application process. This includes requesting program funds to address rental barriers and application fees.

Submit requests for funding with appropriate documentation utilizing NWFS procedures, and ensure transactions are completed.

Collaborate with clients to develop an action plan to address additional needs and goals.

Conduct regular check-ins with clients to provide continued, individualized support for action plan items and facilitate connection to community resources with the goal of continued housing stability.

Build and maintain effective relationships with community partners, landlords and property management companies.

Serve as a liaison and advocate for program participants to mediate any issues.

Maintain accurate case files, data collection, and documentation on a consistent basis.

A Bachelor’s degree in a related field is preferred or in lieu of a degree, four years of experience in social services.

Experience working with vulnerable communities and people from diverse backgrounds.

Able to build and maintain rapport with program participants from diverse backgrounds.

Able to create and maintain positive relationships with landlords, property management companies, and community partners.

Able to think creativity and critically within a fast-paced working environment.