Primary Responsibilities

• Ensure the seamless operation and delivery of quality services for the shelter.
• Ensure on-site, motel-based, and in-home individualized care for participants in the program, which includes but is not limited to safety planning, crisis intervention services, and supporting participants in their goals for self-sufficiency and growth (budgeting, financial).
• Ensure participants are supported through empowerment, domestic violence education, physical and mental health, healthy relationships, and parenting education, etc
• Ensure participants secure long-term, safe housing with a stability plan in place.
• Supervise shelter employees. This includes hiring, training, staffing, performance evaluation, and performance management.
• Ensure the program is in compliance with all applicable laws, regulations, and policies.
• Provide oversight for shelter placement, individual and group counseling, crisis intervention, safety planning, and advocacy.
• Provide trauma informed consultation, oversight, and guidance for employees and participants.
• Foster an environment of accountability, respect, and trauma-informed care with both employees and participants.
• Ensure that the shelter is properly staffed for all shifts and provide shift coverage at the shelter when necessary.
• Responsible for ethically managing and safeguarding financial resources entrusted to them.
• Submit accurate documentation of financial resources in a timely manner.
• Assist in the writing of grants for the program and in doing reports required by funders.
• Ensure that reasonable measures are taken regarding the safety of the program participants.
• Monitor and evaluate program performance, which includes improving existing services and identifying new needs.
• Provide transportation to participants as needed.
• Assist participants with temporary restraining orders, Sexual Assault Protective Orders, and Stalking Orders.
• Accompany participants to appointments or meetings with a variety of service providers, including but not limited to DHS, court, Immigration, etc.
• Contribute to the general cleanliness and upkeep of the living and storage spaces. This includes daily sanitization.
• Work with community partners and other agencies as needed to implement collaborative programs and education.

Education / Experience

• Must be bilingual/bicultural in Spanish and English.
• Have a high school diploma or equivalent. A Bachelor’s degree in the mental health field or social work is preferred but not required.
• Two or more years of experience working with survivors of domestic violence is preferred.

Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment. 

This position requires the use of a personal vehicle and a minimum level of insurance coverage for that vehicle.

Minimum Coverage Amount:

· Personal liability insurance with $50,000 for bodily injury per person, with an aggregate of $100,000 per accident, or

· $100,000 combined single limit (bodily injury and property damage combined)