Terms of service
Products: All unopened items (excluding bulk orders) in new condition may be returned within 30 days for either a refund or exchange. Shipping charges are not refundable. There is a $10 restocking fee per return. Bulk orders are not returnable.
Services: Individuals requesting a refund who have not logged into an online course within 30 days of enrollment in the course or started an in-person class or counseling services receive a complete refund less the $10 service fee and a $10 restocking fee. Packets must be returned unused within 30 days as well.
NWFS websites operate secure data networks protected by industry standard firewall and password protected systems. Any sensitive information, such as a customer’s credit card number collected for a commerce transaction, is encrypted prior to transmission.